BS
Brett S

1 reviews | Active since Aug 2015

23 Aug 2015, 18:59

Sewage macerator Pump

I had a sewage macerator pack up at my granny flat and needed it urgently sorted out as there was raw sewage flowing into my yard. The plumbers replaced the sewage pump and i got hold of my home owners insurance as this surely should be covered. <br> <br> This is the response I received from Hollard. They are refusing to pay out under a sewage pipe clause. Please read response below.<br> <br> Please be advised that the report has been received and the claim processed. <br> <br> There is no cover in terms of the policy. <br> <br> In terms of the policy sewerage pipes are not covered in terms of the policy they are excluded:<br> <br> \We refer you to the House Owners Exclusion applicable to the policy wording:<br> <br> 3. Exclusions applicable to House Owners Section only<br> <br> The following is not covered: <br> <br> 3.14 loss or damage to waste pipes

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Replies (1)
Hollard Insurance
Hollard Insurance's reply24 Aug 2015, 14:38
Official
Hello BrettS69,

I hereby wish to confirm that contact was made with you and we are now awaiting report from your plumber.

Kind Regards
Lynne Lawrence
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