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shaun.rvi shaun.rvi

1 reviews | Active since Jan 2017

11 Jan 2017, 07:12

Sent us to a NON VOLKSWAGEN APPROVED BODY SHOP

<p>We were told by Hollard to take our volkswagen to the panelbeaters and the worked on our car. Yesterday when we had to take it back cause the paine was busy coming off after 9 months we noticed that the panelbeaters isnt volkswagen approved.</p> <p>our car is 3 uears old and bought it as a new car.</p>

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Replies (3)
Hollard Insurance
Hollard Insurance's reply11 Jan 2017, 08:33
Official

Hello shaun-cindy-pistorius

I would like to thank you for contacting us regarding your experience.

I am sorry that you were not happy with the repairs on your vehicle.

I wish to confirm that you spoke to Xoliswa yesterday and she has referred your complaint to the repairer.

You will be contacted by Xoliswa regarding the poor workmanship on your vehicle and to discuss the repairer being no approved.

Kind Regards

Lynne Lawrence

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shaun.rvi shaun.rvi's update11 Jan 2017, 09:09
Reviewer Update

I will be waiting for the call.

I was told i will be contacted yesterday already.

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shaun.rvi shaun.rvi's update11 Jan 2017, 16:42
Reviewer Update

Still no feedback from hollard...

bad service