KW
Kyle W
1 reviews | Active since Feb 2015
14 Jan 2020, 00:05
Seamless claims process
Recently had an excellent claims experience with Hollard. My laptop fell or my bed and was completely broken, I phoned Hollard to log a claim and spoke to a very friendly team. The same day they sent someone out to collect the laptop, the next day they said it is not fixable so I need to get a new one. Turned out that I was slightly underinsured so a claims card was issued an received 2 days later. What excellent fast and competent service! Thank you for your assistance and getting me back online so quickly. Vary rare to have such fast service in SA. Really appreciated...
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Replies (1)Hollard Insurance's replyOfficial
14 Jan 2020, 12:17Hello Kyle
Thank you for taking the time to let us know about the exceptional service provided during your recent claims experience.
We are delighted to have met your expectation, and will share your appreciation of the teams effort which ensured that your claim was speedily processed.
All the best for 2020.
Regards
Hollard Customer Experience Team
Thank you for taking the time to let us know about the exceptional service provided during your recent claims experience.
We are delighted to have met your expectation, and will share your appreciation of the teams effort which ensured that your claim was speedily processed.
All the best for 2020.
Regards
Hollard Customer Experience Team
Hollard Insurance's reply14 Jan 2020, 12:17
Official
Hello Kyle
Thank you for taking the time to let us know about the exceptional service provided during your recent claims experience.
We are delighted to have met your expectation, and will share your appreciation of the teams effort which ensured that your claim was speedily processed.
All the best for 2020.
Regards
Hollard Customer Experience Team
Thank you for taking the time to let us know about the exceptional service provided during your recent claims experience.
We are delighted to have met your expectation, and will share your appreciation of the teams effort which ensured that your claim was speedily processed.
All the best for 2020.
Regards
Hollard Customer Experience Team
