GM
Gift M

1 reviews | Active since May 2020

05 Nov 2020, 08:54

****, bad service

Made a claim for my lost phone, sent all the documents and details the 2nd day I made the claim, they needed to same email Adress I've been communicating with them to assist me, no response or Rey was made for weeks, my claim failed because they claim "I sent in documents late"

0
Replies (1)
Hollard Insurance
Hollard Insurance's reply05 Nov 2020, 14:59
Official
 
Hello   Gift Msiza 

We are sorry that  your claims experience has led you to contact us with a complaint.

The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.

Regards
Hollard Group Complaints