Sales agent just drops phone on purpose..

<p>After accepting a bond with nebank i got a call from the Insurance-Supermarket. They then told me i should take up home insurance with Hollard. </p> <p>After the bond was registered i received insurance from Nedbank themselves. not Hollard..</p> <p>Now, trying to figure out whats going: I phoned Hollard. To enquire about the Home Insurance. The lady was rude from the getgo. Then i explained my situation. She was not helpful at all. i gave her all the details i had.. then she suddenly just put me on hold ( music playing) after 20 sec of music the call was dropped. She wasted 15min of my airtime. and i'm still not anything closer to resolving this issue. if hollard deducts anything from my account i will probably have to come to hellopeter again.. </p> <p> </p> <p>I'm so glad i'm not with Hollard.. if this is the way they handle prosective clients... i don't want to know how they treat me if i might have a claim. what a ******* company this is. wish i had taken her name.. she should be fired. why work in a call center if you are not prepared to help clients.. </p> <p> </p>