RUDE, ARROGANT AND UNPROFESSIONAL CLAIMS DEPARTMENT

I have never dealt with such a rude, arrogant and unprofessional call centre agent such as Patricia. Please listen to the call dated 28/01/2020 no. *** I await your urgent response. The sales agents promise you the world then when it comes to claiming then the claims department agents are rude, arrogant and unprofessional.