PK
Paul K
1 reviews | Active since Feb 2023
20 Mar 2024, 14:47
Roof leak.
The storm in January caused damage to my kitchen ceiling. They took a month to come back and tell me that the claim was rejected as the plastic lining was installed badly and the pitch of the roof incorrect. What do you pay for?
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Hollard Insurance's replyOfficial
20 Mar 2024, 16:06Hello Paul
Thank you for bringing this to our attention. We are sorry about the poor service experienced.
Our Customer Resolution team is currently looking into this matter and will be in contact with you to address your dissatisfaction.
Regards
Hollard Insure Customer & Broker Experience team.
Hollard Insurance's reply20 Mar 2024, 16:06
Official
Hello Paul
Thank you for bringing this to our attention. We are sorry about the poor service experienced.
Our Customer Resolution team is currently looking into this matter and will be in contact with you to address your dissatisfaction.
Regards
Hollard Insure Customer & Broker Experience team.