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To Whom It May Concern

I have a cellphone insurance policy with Hollard and it has just come to my attention that the R170 has been debited from my account which is my usual amount that I pay monthly however another R350 has been deducted from my account without my permission nor knowledge.

Please ensure that this debit order is reversed as well as bank charges for this debit order is covered.

I find this extremely strange and unacceptable that a mistake like this can be made.

If this problem is not sorted out by tomorrow morning, I am taking further action.