ridiculous service

<p>i have an insurance with hollard for a tablet i purchased, the tablet was ****** and i did an insurance claim. i paid the excess and my instalments up to date, everytime i called hollard for assistance on advising me when my tablet will be delivered to me the person on the other side is not much of assistance. they keep transferring the call and put me on hold for half hour. i am trying to get assisstance for the past month but with no help. i am deeply troubled with this kind of service.</p>