MM
Mahmoud M
1 reviews | Active since Jan 2013
22 Sept 2015, 14:30
repose to motor vehicle calim
I lodged a claim for motor accident on the 3 September 2015 i have to keep contacting Hollard they do not return calls and can not tell me the progress of my claim after contacting them on numerous occasions
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Hollard Insurance's replyOfficial
22 Sept 2015, 15:30Hello moe123,
We are sorry that your claim experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our claims administrator for urgent attention and an agent will be in contact with you regarding the service benefit process.
Kind Regards
Lynne Lawrence
***
We are sorry that your claim experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our claims administrator for urgent attention and an agent will be in contact with you regarding the service benefit process.
Kind Regards
Lynne Lawrence
***
Hollard Insurance's reply22 Sept 2015, 15:30
Official
Hello moe123,
We are sorry that your claim experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our claims administrator for urgent attention and an agent will be in contact with you regarding the service benefit process.
Kind Regards
Lynne Lawrence
***
We are sorry that your claim experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our claims administrator for urgent attention and an agent will be in contact with you regarding the service benefit process.
Kind Regards
Lynne Lawrence
***