aS
avril S

1 reviews | Active since Oct 2017

29 Oct 2018, 11:56

Renewal - No response

No response having sent numerous emails regarding policy renewal.

Why are there broker fees on my policy when I dont have a broker and they tell me they are not involved with my policy. Again, no response from Hollard.

I have received better quotes (within 24 hours) than you have offered so it appears you dont want our business (even though we have not claimed) and are happy for existing clients to move.

0
Replies (2)
Hollard Insurance
Hollard Insurance's reply29 Oct 2018, 15:04
Official

Hello aas508

Thank you for contacting us.

I am sorry your experience promoted you to contact us with a complaint.

Our team will be in contact with you regarding your renewal.

Kind Regards

Lynne Lawrence

***

aS
avril S's update30 Oct 2018, 14:47
Reviewer Update
Excellent comeback. All issues resolved. Many thanks to the lady who called me (Maiketso). Apologies if I have spelled your name wrong