LS
Louis S

1 reviews | Active since Sept 2017

12 Sept 2017, 12:33

Really poor service.

I have taken out an motor extender at Hollard with the hope that if something happens to my car that I have a backup that can help me.

My car's one piston has broken. To fix this is quite expensive.

I phoned Hollard to let them know about the problem in my car and then I registered the claim.

After they send out the assessor they let me know that the car overboost and unfortunately they will not help me.

The workshop has done a diagnostic test and it does not show anything about an over boost.

I called Hollard about this and still they send me a letter that they will not approve this claim.

Why do we need to pay every month?? But when we need help they don't want to help us.

Really poor service.

0
Replies (1)
Hollard Insurance
Hollard Insurance's reply12 Sept 2017, 14:45
Official

Hello louis-steyn1

Thank you for contacting us.

I am sorry your claim has not been approved.

Please refer to the email sent to you and respond accordingly.

Kind Regards

Lynne Lawrence

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