AP
Annalise P
1 reviews | Active since Jul 2014
02 Nov 2015, 13:43
R120 p/m for nothing
I have taken out the Hollard legal plan almost a year ago... now I need them and they are MIA !!! No working telephones and they don't respond to e-mails. I have been trying the past week to get help but to no avail!! <br> Is there service available or is this a money-making scheme?
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Hollard Insurance's replyOfficial
02 Nov 2015, 15:13Hello AnnaliseP,
We are sorry that your experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our policy administrator for urgent attention and an agent will be in contact with you shortly.
Kind Regards
Lynne Lawrence
***
We are sorry that your experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our policy administrator for urgent attention and an agent will be in contact with you shortly.
Kind Regards
Lynne Lawrence
***
Hollard Insurance's reply02 Nov 2015, 15:13
Official
Hello AnnaliseP,
We are sorry that your experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our policy administrator for urgent attention and an agent will be in contact with you shortly.
Kind Regards
Lynne Lawrence
***
We are sorry that your experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our policy administrator for urgent attention and an agent will be in contact with you shortly.
Kind Regards
Lynne Lawrence
***