MC
Mrs C

1 reviews | Active since Dec 2013

23 Apr 2018, 15:49

Queries not sorted out.

I have phoned from last week Monday 16.04.2018, regarding my retirement annuity. i received ref numbers, but no one phoned me back... I have ask to speak to the supervisors, they are always busy.

My policy number is ********** .

ref no on the 18.04 ********** 144 ref no on the 20.04 ********** 90

tHE SERVICES IS TERRIBLE, THE CONSUMER CALL CENTRE IS USELESS.

0
Replies (4)
Hollard Insurance
Hollard Insurance's reply24 Apr 2018, 08:12
Official

Hello MRS R COETZEE

Thank you for contacting us.

I am sorry you were not able to speak to a supervisor.

Our team will be in contact with you regarding your policy.

Kind Regards

Lynne Lawrence

***

MC
Mrs C's update24 Apr 2018, 09:04
Reviewer Update
I hope this will be today................................
MC
Mrs C's update24 Apr 2018, 10:51
Reviewer Update
10.50, NO PHONE CALL YET, ANY BODY ELSE, THAT CAN SORT THIS OUT FOR ME????
MC
Mrs C's update24 Apr 2018, 13:01
Reviewer Update
13.00 NO RESPONSE??????????????????