JS
Janell S

1 reviews | Active since Sept 2015

17 Mar 2018, 09:36

Premium increase on retail value decrease

My installment premium keeps going up on my vehicle when the retail value has dropped since my vehicle was first purchased in 2013.My installment started at R500 and now im paying R900 for a polo vivo 2012.Im really unhappy about this

0
Replies (3)
Hollard Insurance
Hollard Insurance's reply19 Mar 2018, 14:58
Official

Good day Janell

Thank you for bringing this matter to my attention.

Kindly your complaint regarding premium increase has been escalated for investigation. Please note feedback on outcome and way forward will be communicated to you shortly.

Kind Regards

Nathan Mangope

Hollard Insurance
Hollard Insurance's reply19 Mar 2018, 14:58
Official

Good day Janell

Thank you for bringing this matter to my attention.

Kindly your complaint regarding premium increase has been escalated for investigation. Please note feedback on outcome and way forward will be communicated to you shortly.

Kind Regards

Nathan Mangope

JS
Janell S's update29 Mar 2018, 07:09
Reviewer Update
Hi Nathan. Thank you for the response ,please can you advise as to what the outcome of the investigation is. Kind Regards, Janell