YS
Yamkela S

1 reviews | Active since Feb 2016

17 Oct 2016, 21:20

poorest service ever

<p>I have extended waranty for my car with Hollard. I recently had a claim with them, upon submitting Dealer Verification forms, I was told that my claim will not be paid as was previously communicated to Me. That was the first time I have ever heard that and have been waiting for a telephonic recording eversince. Someone within the comany ****.</p> <p> </p> <p>Secondly they advised that my car has not been serviced accordingly but the 15000 km service interval has not passed. And the Service notification has not shown yet. I do not drive that vehicle that much as I have a company vehicle. It's just them trying to avoid paying for repairs. Hollard has left a sourtaste in my mouth.</p>

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Replies (1)
Hollard Insurance
Hollard Insurance's reply18 Oct 2016, 07:41
Official
Hellohttps Yamkela84 I would like to thank you for contacting us regarding your experience. I am sorry that you are not happy with the claims decision and have not received the call recording you requested. Our team will retrieve the call you requested and be in contact with you regarding your claim and the service you have received. Kind Regards Lynne Lawrence ***