Poor service provider.

My vehicle was involved in a protest action on the N2 chesterville on the 26 July 2018 and its now 23rd August and still waiting for a go ahead from Hollard to repair my vehicle. I have only 30 days car hire, after that what happens. I am very unhappy with my service received from Hollard insurance. I have made over 100 calls and still no postive feedback.