POOR SERVICE ON HOLLARD AND FINRITE

Item: Hollard Insurance
Rating: 2
Author: zandile M

<p>I started on 03/05/2016 to call hollard on *** Relato said i must wait 5 working days then i wait but i didn't get a delivery ...i call them again they said i must wait onother 5 working days I Said i can't but till today no delivery ..i pay R750 and i sent proof of payment on 30/04/2016 Relato recieved it but still no delivery today i calld RELATO Said I must wait onother 5 Working days now i can't do that I need my Sumsang J1ace today they have my adress and two Number's ***....</p>

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Replies (1)

Hollard Insurance's replyOfficial

26 May 2016, 13:03

Hi zandilemngoma

Thank you for notifying us of your experience with your claim. We are sorry to hear about your unfortunate incident.

We sincerely apologise for the delay in finalising your claim. The matter has been referred to our claims administrator for urgent attention and for contact to be made with you.

Kind Regards

Lynne Lawrence

***

Hollard Insurance's reply26 May 2016, 13:03

Official

Hi zandilemngoma

Thank you for notifying us of your experience with your claim. We are sorry to hear about your unfortunate incident.

We sincerely apologise for the delay in finalising your claim. The matter has been referred to our claims administrator for urgent attention and for contact to be made with you.

Kind Regards

Lynne Lawrence

***