Poor service from Hollard

Good day, I had a terrible experience with Hollard, my car was ****** on the 14th of May and was recovered an hour later by cartrack. The ignition was damaged and the radio was ****** and the window winders broken. It took Hollard more than a week to give me a courtesy vehicle and I only got my car back on the 1st or July. They didn't assess properly because the window winders had been broken but not fixed, they replaced the car radio with some cheap one that's half the price of the one that was ******. It can't play cds and doesn't have a remote control, I'm seriously not happy about this, please assist, many thanks. JP DYER