Poor service from Hollard

I was insured through Rodel Administration Services which is underwritten by Hollard Insurance.

Following poor service and communication from Rodel, Hollard assigned an independent assessor. Mark the independent assessor assigned to my case made many promises which he has not upheld. His communication has been non-existent.

I have since escalated my issues to the Hollard complaints department. Hollard too have been less than helpful and customer service non-existent. My issues have yet to be resolved.