Poor service from Hollard

Claim 918539<br> <br> No joy from Hollard after claiming for my Fridge/Freezer combo after cable theft and electrical spike<br> I was forced to dump the rotten food in our complex bins as it became a health hazard in my home<br> After more than a week of not resolving the Fridge issue with Hollard and their *********** service repair centre I was forced to purchase a new Fridge/Freezer due to the old unit not being economical to repair (no person can live without a Fridge/Freezer)<br> What is Hollard's mechanical/electrical spike protection worth on their policy if they cannot resolve a claim of this urgency in a reasonable time span<br> Lourens du Plessis<br>