Poor service

Your service is very poor and the attitude your consultants has towards clients is very distasteful and unpleasant. I logged a cellphone claim 3 weeks ago, until today I never got any feedback back as to what is happening regarding my claim, I am being sent from pillar to post , other rude consultant is telling me to wait another 3 weeks which means my businesses has to be on stand still yet I have insurance. Ever since I lost my cellphone , everything is on standstill, basically cell c and hollard sell us lies and fail to deliver when we claim. I would never ever advise anyone to take insurance with hollard , people are paying for nothing