CV
Craig V
1 reviews | Active since Mar 2021
15 Oct 2021, 09:09
Poor service
I lodged a claim a week ago and submitted all documents required and till today have I not received any feedback. Please bear in mind that a cell phone which any person make use of on a daily basis and I cant sit without a phone for so long
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Replies (1)
Hollard Insurance's replyOfficial
15 Oct 2021, 12:51Good Day Mr Visagie
Thank you for contacting us, we are sorry to hear of your experience thus far, your complaint has been registered, and you will be receiving an acknowledgement with your complaint number. I have escalated your concerns to C surance for further investigation and will revert back to you forthwith.
Kind Regards
Cathy Triggiani
Customer Resolution Consultant
Thank you for contacting us, we are sorry to hear of your experience thus far, your complaint has been registered, and you will be receiving an acknowledgement with your complaint number. I have escalated your concerns to C surance for further investigation and will revert back to you forthwith.
Kind Regards
Cathy Triggiani
Customer Resolution Consultant
Hollard Insurance's reply15 Oct 2021, 12:51
Official
Good Day Mr Visagie
Thank you for contacting us, we are sorry to hear of your experience thus far, your complaint has been registered, and you will be receiving an acknowledgement with your complaint number. I have escalated your concerns to C surance for further investigation and will revert back to you forthwith.
Kind Regards
Cathy Triggiani
Customer Resolution Consultant
Thank you for contacting us, we are sorry to hear of your experience thus far, your complaint has been registered, and you will be receiving an acknowledgement with your complaint number. I have escalated your concerns to C surance for further investigation and will revert back to you forthwith.
Kind Regards
Cathy Triggiani
Customer Resolution Consultant