Poor service
<p>I have my phones insuranced with Hollard. I have been given the run around for the past 28days. They keep telling me to call again after 7days. I have been doing so WEEKLY but to no avail. They claim they are investigating my case which has since been ascalated. I am VERY unhappy with the service I have been receiving. During this investigation money is still being deducted from my account yet I dont have a phone.</p> <p>I do NOT recommend anybody to take out phone insurance with Hollard. They are only after taking money because when its time to pay, they give the run around.</p> <p> </p> <p>I have other phones insured with Hollard which I am considering cancelling. I would rather not have any insurance than to throw away money with Hollard. </p> <p> </p> <p>Once again they told me to call again after 7days. I had to fax my claim forms EIGHT times because they claimed they did not receive anything.</p> <p> </p> <p>USELESS!!!!</p>
Hello kay-botha
I would like to thank you for contacting us regarding your experience.
I am sorry that you haven’t had any feedback on your claim.
Please refer to the email sent to you and respond accordingly.
Kind Regards
Lynne Lawrence
***
Hello kay-botha
I would like to thank you for contacting us regarding your experience.
I am sorry that you haven’t had any feedback on your claim.
Please refer to the email sent to you and respond accordingly.
Kind Regards
Lynne Lawrence
***
