HK
Hlengiwe K
1 reviews | Active since Sept 2015
12 Sept 2015, 23:39
poor service
Sent phone for repairs its almost 2 months now, no feedback or what's so ever, poor service at customer CE yet I'm paying monthly
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Replies (1)
Hollard Insurance's replyOfficial
14 Sept 2015, 08:38Hello hlengy02,
We are sorry that your claim experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our claims administrator for urgent attention and an agent will be in contact with you regarding the service benefit process.
Kind Regards
Lynne Lawrence
***
We are sorry that your claim experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our claims administrator for urgent attention and an agent will be in contact with you regarding the service benefit process.
Kind Regards
Lynne Lawrence
***
Hollard Insurance's reply14 Sept 2015, 08:38
Official
Hello hlengy02,
We are sorry that your claim experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our claims administrator for urgent attention and an agent will be in contact with you regarding the service benefit process.
Kind Regards
Lynne Lawrence
***
We are sorry that your claim experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our claims administrator for urgent attention and an agent will be in contact with you regarding the service benefit process.
Kind Regards
Lynne Lawrence
***