1 reviews | Active since May 2015
Poor Response
<p>Good day,</p> <p> I have sent a dozen emails, to Hollard to update my details but Never got a response back. I have phoned a few times and got ones through to an operator, i gave her my details 4 times to make sure she got it right. But when i got my email back from the operator, my details was wrong again, i have spend more than R60 on Airtime trying to update my details. Today i phoned again but was cut off..</p> <p>Why dont Hollard respond to any of my emails, its been more than a week now.. very poor service.</p> <p>My mother in law is with another insurance, she only sent ONE email, and she got immediat response back from them... Thats service, Not like Hollard..</p> <p>If the service is like this, i think i should change to better service...</p>
Hello
I would like to thank you for contacting us regarding your experience.
I am sorry that your details were not updated as per your request.
Please refer to the email sent to you and respond accordingly.
Regards
Lynne Lawrence
Hello
I would like to thank you for contacting us regarding your experience.
I am sorry that your details were not updated as per your request.
Please refer to the email sent to you and respond accordingly.
Regards
Lynne Lawrence
