1 reviews | Active since Jan 2013
POOR POOR SERVICE
Pathetic service! Had a house burglary, claim has been approved 4 days ago but payment has not been sent to the relevant department!
On top of that, apparently payment takes 5 days to show in bank account. ***, is this money coming from all premiums coming in at the end of the month. It’s 2018, not 1993 anymore... who takes this long to pay anybody.
Not happy and will take further steps!
Hello Eidas07
Good Day
Thank you for contacting us.
I am sorry your claims experience prompted you to contact us with a complaint.
Please refer to the email sent to you and respond accordingly.
Kind Regards
Lynne Lawrence
***
Hello Eidas07
Good Day
Thank you for contacting us.
I am sorry your claims experience prompted you to contact us with a complaint.
Please refer to the email sent to you and respond accordingly.
Kind Regards
Lynne Lawrence
***