FN
Fikile N

1 reviews | Active since Oct 2020

17 Oct 2020, 11:39

Poor customer service

Yoo i dont where to start but i have cash insurance with Hollard,the customer service is nightmare i have been dealing with Goatatso the agent from Hollard now this guy is not taking my calls his team leader is Nthabiseng who promise to call me a month ago namanje m at the Shop holding on the line for 30 minutes to speak to Nthabiseng Its been four months waiting my phone without success all i want is my phone back

0
Replies (1)
Hollard Insurance
Hollard Insurance's reply19 Oct 2020, 08:53
Official
 Hello Fikile Nhlapho 

We are sorry that  your claims experience has led you to contact us with a complaint.

The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.

Regards
Hollard Group Complaints