AK
Anna K

1 reviews | Active since May 2017

05 May 2017, 22:47

Policy Cancellation

<p>I received a message from Hollard Insurance via text saying that my policy was cancelled from 1 April 2017. However, I was never in arrears. I initially received a message from ********** saying I am in arrears. However, I provided proof of payment to the following email addresses ********** Ravi Pillay - ********** ********** (accounts). None of my payments (that were not behind) was allocated. </p> <p>I am concerned because I received a text indicating a letter was emailed to me saying my policy was cancelled from 1 April (I provided proof of payment). I provided proof of payment for May (04.05.17) I have yet to receive this letter via email.</p> <p>What is going on? Where are the payments I have made? Is it ******? Why is my policy cancelled?</p>

0
Replies (1)
Hollard Insurance
Hollard Insurance's reply08 May 2017, 15:05
Official

Hello AnnKey

I would like to thank you for contacting us regarding your experience.

I am sorry that your policy was cancelled.

Our team will be in contact with you regarding the cancellation of your policy and the allocation of your premium.

Kind Regards

Lynne Lawrence

***