PHONE INSURACE

<p>I bought a phone from game last year and i was told to insure it with hollard, i have been calling them on ths number ***and no one picks up, last week i was on hold for an hour because i need to claim for my daughters phone which i was told they will FIX or REPLACE the time i was taking the insurace if anything happens to it . i dont understand how they dont forget to debit my account but there phones are never answered. to me this is like ***** and its anacceptable! and i want to be refunded for the money i have wasted since last year because i have been trying to call since last month! or else i will lay a complaint to the FSB!</p>