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nkosinathi N
1 reviews | Active since Jan 2020
03 Jan 2024, 10:25
Phone claim
I lost my phone I claim it and I have not receive any sort of communication from you guys or cell I need my phone delivered this or I will go to every social a post you of the poor service I am receiving :*** ATC***3 CASE102\12\2023 *** Mobile:***
Helpful (0)
Replies (3)0
Replies (3)
Hollard Insurance's replyOfficial
03 Jan 2024, 10:58Hello Nkosinathi
Thank you for bringing this to our attention. We are sorry about the poor service experienced.
Please can you confirm if this is a Cell C device insurance product or a Edcon device insurance product?
Regards
Hollard Insure Customer & Broker Experience team.
Hollard Insurance's reply03 Jan 2024, 10:58
Official
Hello Nkosinathi
Thank you for bringing this to our attention. We are sorry about the poor service experienced.
Please can you confirm if this is a Cell C device insurance product or a Edcon device insurance product?
Regards
Hollard Insure Customer & Broker Experience team.
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nkosinathi N's updateReviewer Update
03 Jan 2024, 11:05It's cellc insurance device
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nkosinathi N's update03 Jan 2024, 11:05
Reviewer Update
It's cellc insurance device
Hollard Insurance's replyOfficial
03 Jan 2024, 12:20Hello Nkosinathi
Thank you for bringing this to our attention. We are sorry about the poor service experienced.
Our Customer Resolution team is currently looking into this matter and will be in contact with you to address your dissatisfaction.
Regards
Hollard Insure Customer & Broker Experience team.
Hollard Insurance's reply03 Jan 2024, 12:20
Official
Hello Nkosinathi
Thank you for bringing this to our attention. We are sorry about the poor service experienced.
Our Customer Resolution team is currently looking into this matter and will be in contact with you to address your dissatisfaction.
Regards
Hollard Insure Customer & Broker Experience team.