PETSURE TEAM IS USELESS!

I have complained previously in the past about the poor customer service and attitude from the Hollard Petsure Team.<br> <br> Now after submitting two separate claims for my dog's medical bills - they have yet to actual do something about it. I do get an automatic response when I send the documents saying that they acknowledge the receipt, then it's silence.<br> <br> When I contacted Hollard siting my dissatisfaction and informing them of my intention to stop the policy, Carol White responded by IGNORING my complaint and in bold RED letters told me she required one month notice and it would terminate 31st July. At no time did this woman even refer to my complaint.<br> <br> Then adds insult to injury, by putting that dreadful comment of being of service to me.<br> <br> How ****l!<br> <br> Perhaps someone could explain to her that a contract is binding by both parties and when one party is not meeting their obligation, then it is null and void.<br> <br> I do NOT want to speak to someone on the phone. E-mail me using the same e-mail address that I send to Carol White if you are interest that is!!<br> <br>