JM
Jabulani M
1 reviews | Active since Sept 2015
15 Sept 2015, 16:04
Paying for non-existent services
I have a legal plan with Hollard and have been paying them for months. The one time I request ADVICE, not even a claim, I don't get any feedback. I sent an email to [Email Removed] on 23 July and to date I have not received any response. This is ******* service. I will be taking my business to someone willing to give me value for my money.
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Hollard Insurance's replyOfficial
16 Sept 2015, 08:37Hello makubulj,
We are sorry that your experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our policy administrator for urgent attention and an agent will be in contact with you shortly.
Kind Regards
Lynne Lawrence
***
We are sorry that your experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our policy administrator for urgent attention and an agent will be in contact with you shortly.
Kind Regards
Lynne Lawrence
***
Hollard Insurance's reply16 Sept 2015, 08:37
Official
Hello makubulj,
We are sorry that your experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our policy administrator for urgent attention and an agent will be in contact with you shortly.
Kind Regards
Lynne Lawrence
***
We are sorry that your experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our policy administrator for urgent attention and an agent will be in contact with you shortly.
Kind Regards
Lynne Lawrence
***