Pathetic Service. You'll wait forever for a claim to be processed.

I logged a claim on the 08th of November 2018 claim # ********** for an accident that happened in October 2018 already. Took forever to get the process off the ground but eventually it did in November cause I was calling daily now. I submitted all correct documents which were confirmed by Charlotte and never heard from them again. I have sent to two of their staff, countless emails and call and to be put on hold forever. Charlotte Ntshudisane received my claim and forwarded it to Audrey Mathobela. Its 18th January 2019 and still no communication from Hollard. My car is still not fixed. This is pathetic service and totally unacceptable. These people do not care about clients and communication does not exist.