KM
Khatija M
1 reviews | Active since Mar 2009
09 Feb 2021, 09:12
Pathetic service
I had my geyser replaced in December. The geyser is still leaking, and we contacted Hollard to send someone out. They came out, but never fixed it and never came back. This is over a week now. In the meantime the water is still getting wasted. The water bill came over R2000 in 1 month. Totally pathetic service.
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Hollard Insurance's replyOfficial
09 Feb 2021, 11:32Hello Khatija
Thank you for bringing this matter to our attention. We apologise for the poor service you experienced and have escalated your dissatisfaction to our claims team for intervention.
One of our consultants will contact you regarding the next steps.
Regards
Hollard Complaints Team
Thank you for bringing this matter to our attention. We apologise for the poor service you experienced and have escalated your dissatisfaction to our claims team for intervention.
One of our consultants will contact you regarding the next steps.
Regards
Hollard Complaints Team
Hollard Insurance's reply09 Feb 2021, 11:32
Official
Hello Khatija
Thank you for bringing this matter to our attention. We apologise for the poor service you experienced and have escalated your dissatisfaction to our claims team for intervention.
One of our consultants will contact you regarding the next steps.
Regards
Hollard Complaints Team
Thank you for bringing this matter to our attention. We apologise for the poor service you experienced and have escalated your dissatisfaction to our claims team for intervention.
One of our consultants will contact you regarding the next steps.
Regards
Hollard Complaints Team