1 reviews | Active since Aug 2015
Pathetic Service Delivery - Policy HWML050082
To whom it may concern,<br> <br> My Policy number is HWML050082. <br> The Mechanic and I have sent the quotes over to Mototech 15 times in the past 2 weeks and they claim they have not received it yet.<br> My car needs a urgent service as well as my break pads and wheel disks need to be replaced immediately.<br> I have been chasing Anro, Chris, Tinus for over two weeks now with no joy.<br> I have left Anro several messages this week and he has not called me back once.<br> I'm putting this in writing so that there is proof that if I'm in a car accident based on my warned out break pads and disks I make Holard/Mototech responsible for all damages caused to my family and I.<br> I want this resolved immediately.<br> Feel free to contact me on the mobile as you have all my details on record.<br> Regards Sven
We are sorry that your claim experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our claims administrator for urgent attention and an agent will be in contact with you regarding the service benefit process.
Kind Regards
Lynne Lawrence
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We are sorry that your claim experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our claims administrator for urgent attention and an agent will be in contact with you regarding the service benefit process.
Kind Regards
Lynne Lawrence
***
