pN
poovendren N
1 reviews | Active since Jun 2010
03 Feb 2015, 13:03
Pathetic service
I took up the motor policy last year and they messed up my debit order during November 2014, I then paid by eft for the month of November and December, my gear box packed up in January this year and when I made a claim they gave me a complete run around and all stories that my contract was cancelled and that they donot cover wear and tear this is a total rip of how many other customers are taking this cover under false pretense by this company.
Helpful (0)
Replies (1)0
Replies (1)
Hollard Insurance's replyOfficial
03 Feb 2015, 15:56Hello poovien,
Thank you for bringing this matter to our attention.
Regarding the claim you have submitted, I am certain you are satisfied with the information provided regarding the wear and tear confirmation on these items and when they will be covered according to your policy conditions.
With regards to your debit order and the inception date of your policy, I will ensure you are contacted to discuss this and make any correction where necessary.
Should you wish to discuss this further, feel free to contact me on the details provided below.
Kind regards
Lynn Buys
Complaint Manager
***
Thank you for bringing this matter to our attention.
Regarding the claim you have submitted, I am certain you are satisfied with the information provided regarding the wear and tear confirmation on these items and when they will be covered according to your policy conditions.
With regards to your debit order and the inception date of your policy, I will ensure you are contacted to discuss this and make any correction where necessary.
Should you wish to discuss this further, feel free to contact me on the details provided below.
Kind regards
Lynn Buys
Complaint Manager
***
Hollard Insurance's reply03 Feb 2015, 15:56
Official
Hello poovien,
Thank you for bringing this matter to our attention.
Regarding the claim you have submitted, I am certain you are satisfied with the information provided regarding the wear and tear confirmation on these items and when they will be covered according to your policy conditions.
With regards to your debit order and the inception date of your policy, I will ensure you are contacted to discuss this and make any correction where necessary.
Should you wish to discuss this further, feel free to contact me on the details provided below.
Kind regards
Lynn Buys
Complaint Manager
***
Thank you for bringing this matter to our attention.
Regarding the claim you have submitted, I am certain you are satisfied with the information provided regarding the wear and tear confirmation on these items and when they will be covered according to your policy conditions.
With regards to your debit order and the inception date of your policy, I will ensure you are contacted to discuss this and make any correction where necessary.
Should you wish to discuss this further, feel free to contact me on the details provided below.
Kind regards
Lynn Buys
Complaint Manager
***