TM
Thomas M
1 reviews | Active since Apr 2012
07 Sept 2015, 16:05
Pathetic Service
I am truly disgusted by the of level of service I have been getting and how Hollard employees have no regard for people or how their lack of commitment affects us, not only emotionally but financially too. Just today, I received am email that my premiums are increasing yet I am getting zero class service. I haven't had a car for the past 3 weeks of being told that my claim is being dealt with no concrete answer as to what the final verdict is. Your bunch of *********** assesors are to blame for the damages that my vehicle incurred. <br> <br> Deal with claim asseblief and stop telling me that my premiums are increasing.
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Replies (1)0
Replies (1)Hollard Insurance's replyOfficial
08 Sept 2015, 15:18Hello moletemt,
We are sorry that your claim experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
As per our earlier telecon with you, your complaint has been forwarded to our claims administrator for investigation.
Feedback will be provided to you shortly
Kind Regards
Lynne Lawerence
***
We are sorry that your claim experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
As per our earlier telecon with you, your complaint has been forwarded to our claims administrator for investigation.
Feedback will be provided to you shortly
Kind Regards
Lynne Lawerence
***
Hollard Insurance's reply08 Sept 2015, 15:18
Official
Hello moletemt,
We are sorry that your claim experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
As per our earlier telecon with you, your complaint has been forwarded to our claims administrator for investigation.
Feedback will be provided to you shortly
Kind Regards
Lynne Lawerence
***
We are sorry that your claim experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
As per our earlier telecon with you, your complaint has been forwarded to our claims administrator for investigation.
Feedback will be provided to you shortly
Kind Regards
Lynne Lawerence
***
