Pathetic and ******** service.

<p>After being offered various insurances non stop via various intrusive marketing calls, I eventually agreed to a Hollard underwritten dental insurance plan. After repeatedly telling the call center buffoon that I want a copy of my schedule emailed to me, she confirmed that this will be done. She is seemingly illiterate however as I then received a horrible, illegible SMS with the T's & C's. The only visible part being the three month waiting period (which our pathetic staff advised me would not be applicable.) I proceeded to then phone in hopes of locating an electronic copy of my policy schedule which was an absolute nightmare. As I am typing I am still holding on in vain hope that Direct Channel will take my call. I was pushed form pillar to post, phoning Edgars, Dennis Dental Insurance (whom I was not notified of will be handling claims), Edcon Fin, Hollard and now Direct Channel. None of whom apparently had the facilities to access my policy and forward me a copy of by policy. This is in direct contrast to FICA and FAIS acts implemented to avoid ****** and cheats to bullsh*t the consumer. Well done Edgars/Hollard, I shall be in contact with the case details for my complaint to the various ombudsman departments.</p>