over a month with no payout

<p>It has become a daily fight with Hollard insurance.</p> <p>I have spoken to everyone from call center to top Management with no help.</p> <p>On the 30th of March 2017 i had a house break in. I phoned Hollard the next morning, the 31st March 2017 and spoke to a guy called Calvin( not sure of the spelling ) With no response by April the 4th i phoned to make sure my claim is still in order as i was promised a assesor would be at the property latest Tuesday the 4th April. When i phoned, an assessor was not even asigned as of yet. And it all went down hill from there. With every phone call i made, they promised to call me back, which they never did. I spent over R600 just on airtime due to their lack of professionalism. When you promise to phone me back, you phone me back. This happened many times from various call opporaters. I ended up dealing with Valentina Khumalo and Sandiswa Zondi who claims to be from management but never bothered to call me back either. I have several emails backing this up. On the 19th of April i recieved a email from Sandiswa claiming to have been busy with my cash pay out as we speak. Last week friday i was promised that i would get the payout latest today and all the sorries in the world. I was also told that there will be no sob stories or anyone trying to cover for Hollard as it was pure neglegence on Hollards part from day 1. This is also in recording. Today is the 1st of May and i am still waiting for this payout.</p> <p>I would not reccomend Hollard to anyone</p> <p>It was been the worst experience of my life.</p>