Over a month,numerous phone calls and no refund

<p>Hollard has deducted an amount despite me cancelling a policy with them.Upon cancellation I was told that the payment would not go off at the end of December.Payment went off on 2 January,I contacted Hollard and was told that the amount will be returned in 15 days..I contacted them again on 1 Feb and the consultant indicated that she would send a request for the return of the funds .Hollard should employ reliable consultants who know what they are supposed to do.Poor service indeed</p>