JG
Jacques G

1 reviews | Active since Feb 2012

28 Apr 2015, 12:38

Over 30% increase on monthly premium

Apparently as a policy anniversary gift Hollard decided to up my my premium by over 30%.<br> I understand minor increases but 30% seems way too high. The call centre lady told me that it's because of increases such as tow truck increases.<br> This kind of surprise increase is just shocking, especially since the value of your vehicle decreases every year.<br> Hollard, I strongly suggest that you drop my premiums or I will look for other alternatives.

0
Replies (1)
Hollard Insurance
Hollard Insurance's reply28 Apr 2015, 16:16
Official
Hello J4CQU35,

Thank you for bringing this matter to our attention.

Kindly note that your complaint regarding the premium increase has been escalated to the relevant area for investigation and someone will be in contact with you regarding way forward.

Kind regards

Nathan Mangope
***
Complaints Management