LB
Liezl B
1 reviews | Active since Feb 2015
10 Mar 2015, 19:34
Once again useless.
Good day. Once again we are having problems with Hollard Insurance. As our car was taken in for repairs. The forms everything was signed on Friday morning before work. The car is finished at VW Lindsay Saker Alberton and we cannot collect it because of the payment that was only processed today. It took another 4 days for payment. And the proof of payment will only be sent tomorrow.
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Hollard Insurance's replyOfficial
11 Mar 2015, 15:52Hello Liezl Bredenkamp,
We are sorry that your claim experience prompted you to contact us with another complaint.
We apologise for any inconvenience and frustration this has caused you.
The matter has been escalated to our claims Manager for urgent attention and liaison with the repairer.
An agent will be in contact with you regarding your claim.
Kind Regards
Lynne Lawrence
***
We are sorry that your claim experience prompted you to contact us with another complaint.
We apologise for any inconvenience and frustration this has caused you.
The matter has been escalated to our claims Manager for urgent attention and liaison with the repairer.
An agent will be in contact with you regarding your claim.
Kind Regards
Lynne Lawrence
***
Hollard Insurance's reply11 Mar 2015, 15:52
Official
Hello Liezl Bredenkamp,
We are sorry that your claim experience prompted you to contact us with another complaint.
We apologise for any inconvenience and frustration this has caused you.
The matter has been escalated to our claims Manager for urgent attention and liaison with the repairer.
An agent will be in contact with you regarding your claim.
Kind Regards
Lynne Lawrence
***
We are sorry that your claim experience prompted you to contact us with another complaint.
We apologise for any inconvenience and frustration this has caused you.
The matter has been escalated to our claims Manager for urgent attention and liaison with the repairer.
An agent will be in contact with you regarding your claim.
Kind Regards
Lynne Lawrence
***