AV
Abu V

1 reviews | Active since Aug 2012

01 Apr 2016, 12:03

Oh!! Dont waste my time.

So yesterday (31 March 2016) i started shopping around for after market warrantee for my motor vehicle. <br> logged on a few websites and requested quotations. <br> <br> Today (01 April 2016) i received a call from such an *********** individual that believe a personal apology from the company and individual is absolutely necessary. <br> firstly douglas calls me +***6 at 11.31am and asked to speak to Nathan, My name is Abu.. not sure who Nathan is. Then he asks to speak to Abuvman which is my email address. Still no issue to me, and corrected him and asked him to address me as Abu. Anyway i explained what i require and i needed a quotation. He punched in a few of my details and provide me with 2 options available. A maxi cruz option and a cruz option. he wont on to explain benefits between the 2 and provided me with quotations on each. <br> <br> He then asked me what are my thoughts. i asked him to email them to me as i would like to measure between other competitors, to which he replies to me. Oh!! please dont waste my time.. (Shocked FACE!!!)<br> <br> This from a front facing service representative of the Hollard brand. Im disgusted. i will take my business else where. <br> <br> No Thank you.. Disgusting!!<br>

0
Replies (1)
Hollard Insurance
Hollard Insurance's reply01 Apr 2016, 13:08
Official
Hello abuvman,

Thank you for bringing this matter to our attention.

The sales call will be retrieved and listened to.

Feedback on outcome will be provided once investigation has been completed.

Kind Regards
Lynne Lawrence
***