**** of an Insurance

This company is a complete joke! Even when you escalate your complaint to the right channels they still reply with empty promises. After the assessment team decided they will pay less than a mere half of repair costs for my vehicle, I rejected the offered amount and requested full payment or justification for their decision but well as usual they never bothered to respond. I escalated to their complaints department that claims to be functional and they promised me a response within 5 days..... well second week is over now still no response from the complaints department either. Hollard Insurance should stop ****ming people, accept they have failed and shut their doors.