Nothing short of ***** !

This company is ********! Geoff and I lost my third work phone Samsung s10z not that much to replace ! They told me all was fine and months later refusing to replace item after consultants said I was covered and which imei to block and blacklist. This was naked insurance. Hollard comes in to say I was not covered even though I paid for and cancels me and tells the ombudsman OSTI I didn’t block the phone. Excuses. I hope these ********* get fined for lying !