RH
Raphael H

1 reviews | Active since Apr 2011

14 Jan 2016, 09:31

Not willing to help with extension of vehicle hire

I was involved in an accident, I have been in and out of hospital. This company refuses to help me with the extension of my vehicle hire to get to work. I have been threatened by the car hire company that I will be arrested for theft etc. Not a happy client and I will cancel my policy with immediate effect.<br> <br> I will go back to outsurance and will recommend them to anyone looking for vehicle insurance!!!!

0
Replies (1)
Hollard Insurance
Hollard Insurance's reply14 Jan 2016, 14:45
Official
Hello dominix,

Thank you for taking the time to bring this matter to our attention.

Your complaint has been escalated to the relevant department for investigation and feedback on outcome will be provided to you as soon possible.

Kind Regards

Nathan Mangope
***
Complaints Management