Not settling claims, not responding to email and not answering phones!

Item: Hollard Insurance
Rating: 1
Author: Wayne P

I submitted a claim in March... STILL waiting for Hollard to serttle the claim and no response to emails. Also difficult to get hold of on the phone. Very bad service!

Helpful (0)

Replies (3)

Wayne P's updateReviewer Update

23 Jun 2021, 06:15

The numbers I provided are CLAIM NUMBERS not policy numbers. It’s no wonder I am still waiting for payment when even the complaints department has no attention to detail!

Wayne P's update23 Jun 2021, 06:15

Reviewer Update

The numbers I provided are CLAIM NUMBERS not policy numbers. It’s no wonder I am still waiting for payment when even the complaints department has no attention to detail!

Wayne P's updateReviewer Update

23 Jun 2021, 06:16

Still no one can be bothered to pick up a phone and call me!

Wayne P's update23 Jun 2021, 06:16

Reviewer Update

Still no one can be bothered to pick up a phone and call me!

Hollard Insurance's replyOfficial

25 Jun 2021, 09:02

Hello Wayne

We are sorry that your experience has led you to contact us with a complaint.

Our Customer Resolution Department will look into this matter and get back to you as soon as possible.

Regards
Hollard Insure Complaints

Hollard Insurance's reply25 Jun 2021, 09:02

Official