Not paying out claim.

A friendly warning to all people who have house insurance from Hollard:<br> <br> They will not pay out a claim if there is no \forcible and violent entry"";15/09/14 10:58;5;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;539931;357;16;2;0;1;0;0;2;NULL;NULL;NULL;15/09/14 9:58;15/09/14 7:59;MISSING AIRTIME AND DATA;8,30E+12;;***;Placed one call estimated for about 28 seconds. Checked my airtime, I had approximately R15.54. Five minutes later, i receive an sms, \you have 4.378mb remaining on your data bundle:. So i wondered and thought perhaps it was an error sms so I proceed to check my data balance. So while the USSD code was running; spoke to 5 different consultants and they all tell me I was on the internet.. How? while talking to someone?... the first lady I spoke to advised that she see there is R16.00 airtime and that I should it about an hour to update? an hour later my account still showed R0.00. Mind you; I purchased a sms bundle on Friday and this is now also depleted... Second lady I spoke to;blamed the phone? Really??? I have had the phone for 3 months and consistently use the same applications? This is the first time it happens while using this phone... Basically no one can give a clear answer on what happened to my data or airtime only that I have internet connections that are running? """