1 reviews | Active since May 2011
Nobody at home
I am looking at alternatives insurance supplier for my company insurance. I want to speak to a person regarding my needs and the specialty field in which we operate. The first persons telephone number, Leigh Hammond as shown on the website, I phoned was answered by someone else who couldn't tell me where Leigh was and said only that it was not her number. No offer to help. Then tried the main number and was put through to a operator. When I asked to be put through to a manager to discuss my requirements was transferred to a voicemail.<br> As a potential new customer this was fantastic. Without having to send through my requirements to get information to compare services offered I CAN TAKE THIS COMPANY OFF MY LIST. THEY DEFINITELY DON'T WANT MY BUSINESS. I am also looking at it with Brokers and will ask them not to waste my time with quotes from Hollard
We are sorry that your experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our policy administrator for urgent attention for contact to be made with you.
Kind Regards
Lynne Lawrence
***
We are sorry that your experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our policy administrator for urgent attention for contact to be made with you.
Kind Regards
Lynne Lawrence
***
